Leadership theories: What they don't teach in management training

“I suspect most management training programs do attempt to teach organizational leadership and improvement programs--under some definition,” says Esther Derby, but then adds, “In my experience, that definition usually doesn't include seeing and steering the system.” 

She's been a programmer, manager, internal consultant, and, for the past fourteen years, an independent consultant for companies from Wall Street to your street. Along the way, Esther Derby managed to co-found the Amplifying Your Effectiveness (AYE) Conference, serve on the initial board of directors of the Scrum Alliance, and yes, even fill a current board member seat for the Agile Alliance.

This year, at the Agile2011 conference, she'll be presenting a talk entitled "Seeing and Steering Systems;" here is an excerpt from her abstract:

When managers get out of the day-to-day work and focus on leading and improving the organization, they need a different set of tools. These tools aren’t new; but, they haven’t been widely taught in management training programs. These tools help leaders at all levels move beyond “telling & selling,” and provide a way to influence patterns of behavior, understand causes and effects, and generate options for action...

Matt Heusser: Your abstract starts out by telling us that management training programs don't teach organizational leadership or improvement programs. Can I ask for a bit of contrast; what do those programs teach, and how is what you are suggesting different?

Esther Derby: Hmm. What I intended to convey is that to work on the organization, managers need a different set of tools than those that are necessary when managers focus on the day-to-day work. Those tools aren't widely taught.

I suspect most management training programs do attempt to teach organizational leadership and improvement programs-- under some definition. In my experience, that definition usually doesn't include seeing and steering the system. When people in management roles don't have those tools, they tend to rely on telling and selling. They don't build in system feedback loops . They pull the wrong levers, or pull the right levers too hard.

But, you've reminded me of the management training I attended when I was promoted to my first management role. The thing that stands out for me-- after all these years--  is being instructed on how to fill out a staff requisition form in quadruplicate, where to send the goldenrod copy, the pink copy, etc. Absolutely absurd! They were teaching people who were presumably intelligent and responsible enough to act as an agent of the corporation how to fill out forms.

Job Requisition Form - News


Leadership theories: What they don't teach in management training

The thing that stands out for me-- after all these years-- is being instructed on how to fill out a staff requisition form in quadruplicate, where to send the goldenrod copy, the pink copy, etc. Absolutely absurd! They were teaching people who were



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San Francisco, CA (PRWEB) August 08, 2011

Newton Software, the developers of smart,  corporate applicant tracking software , just revealed another key feature aimed at helping human resources and corporate recruiting departments in the creation and improvement of their online requisition approval process. The new feature empowers organizations to better control recruiting resources with an automated, email-driven job requisition approval tool.

Read more about Newton’s job requisition approval functionality….


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Job Requisition Form - Bookshelf

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Job Requisition Forms Objective: Communicates overall departmental needs and requirements for a given job in accordance with applicable EEO laws Purpose: To ...

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